FAQ

Taking its name from the Greek thalassa, meaning “sea,” thalassotherapy draws upon the natural healing and cosmetic properties found in seawater, seaweeds and algae, marine mud, and fresh sea air. Sometimes referred to as seawater or marine therapy, it is practiced in oceanic climates as a form of health care.

Wellness Thalasso refers to our signature offerings of marine-based therapies focused on the holistic well-being of our guests. Central to these is time in our specialized Thalasso Pool, with well-rounded programs of exercise, spa treatments, and various hydro-, thermo-, and physiotherapies brought in as needed. Wellness Thalasso is also the name of our facility where the Thalasso Pool and treatment rooms are located.

Yes. Registered guests enjoy free access to the Thalasso Pool, dry sauna, and gym for the duration of their stay. These facilities may be used in accordance with posted safety rules and other precautions. Other programs, activities, and treatments are offered at additional cost.

Yes. Valuables can be deposited at the Thalasso reception desk.

Registered guests of The Atta Terrace Club Towers and The Uza Terrace Beach Club Villas, as well as guests of The Busena Terrace and The Naha Terrace who have Club-floor privileges, may use the Wellness Thalasso facility with an advance reservation.

A fee of ¥5,000 per person (sales tax included) is charged. Use of the Wellness Thalasso facility is complimentary for guests of The Busena Terrace Club Villas.

We are unable to accommodate walk-ins for some of our services, so we do recommend making advance reservations. Please call the number below.

Wellness Thalasso Tel：+81-980-51-1115
9 a.m. to 10 p.m. (March–November), 9 a.m. to 8 p.m. (December–February)

Click the Wellness Thalasso tab on our website to browse our offerings and find a suitable one by filtering your options based on therapy type and your intended length of stay. Should you have further questions, please call us.

Wellness Thalasso Tel：+81-980-51-1115
9 a.m. to 10 p.m. (March–November), 9 a.m. to 8 p.m. (December–February)

If you have booked a residential wellness program, we will contact you by phone or email prior to your arrival to start the consultation process. Additionally, you will have a face-to-face personal consultation with a therapist after check-in, before beginning any program.
Please note that some components of your program may be subject to change based on your physical condition on the day.

Programs and treatments suitable for guests in the stable period of pregnancy after the first trimester (16 to 32 weeks) are available. As our offerings vary depending on your physical condition, please call us to discuss your options and settle on one that is right for you.

Wellness Thalasso Tel：+81-980-51-1115
9 a.m. to 10 p.m. (March–November), 9 a.m. to 8 p.m. (December–February)

Yes. Services and treatments for couples are also available.

Due to the high pressure of the pool’s air jets, we recommend one-piece swimsuits for women.If your swimsuit is bikini-style, please wear a rash guard or surf top with it.

Registered guests of The Terrace Club Wellness Thalasso at Busena should change into swimwear in their rooms and proceed to the Thalasso reception desk in the provided Thalasso robe and pool sandals.

Registered guests of The Busena Terrace, The Atta Terrace Club Towers, The Uza Terrace Beach Club Villas, and The Naha Terrace will receive a locker key, a Thalasso robe, and pool sandals at the Thalasso reception desk. Please change in the locker room.

Please wear a gown and pool sandals when traveling around the building. In the Wellness Thalasso area, use thalasso gowns, or use beach gowns when using the poolside. Other facilities do not allow use in gowns.

Swimwear is not available for rent but may be purchased at any of our hotel gift shops. Rash guards are available to borrow free of charge.

Fitness wear is not available for rent; however, indoor shoes may be borrowed free of charge.

Makeup is not permitted and should be washed off before entering the pool. Sunscreen may be worn on the face only. The pool is equipped with a retractable awning for when the sun’s glare is especially strong.

Yes.

All facilities, including the dry sauna, are unisex. Please wear a swimsuit.

Guests in the stable period of pregnancy after the first trimester (16–32 weeks) may use designated areas of the Thalasso Pool where there is no high pressure or fast current. You will be asked to complete a consent form prior to entering the pool.
Postpartum, guests may use the Thalasso Pool if their condition allows swimming. Please consult your physician beforehand.
Guests who are breastfeeding, or who are in the post-trimester stable period of pregnancy (16 to 32 weeks), should call us to discuss our offerings that will be suitable for you.
Wellness Thalasso Tel：+81-980-51-1115
9 a.m. to 10 p.m. (March–November), 9 a.m. to 8 p.m. (December–February)

Yes. Yoga and stretching classes are offered in the Wellness Thalasso area.

Please refer to the terms and conditions listed at the bottom of the Wellness page of our website.
Kindly Take Note

Yes. Your stay includes access to the Thalasso Pool, the dry sauna, and the gym.

The Club Deluxe Ocean 2 Bedrooms and Club Deluxe Ocean room types face Nago Bay and offer the closest ocean views. Club Deluxe Sunset rooms offer views of the painted evening sky toward Busena Beach, with Banyan Village and The Busena Terrace in the foreground.

Check-in is from 2 p.m. Checkout is by 11 a.m.
Check-in and checkout times may differ depending on your accommodation plan.

Smoking, including e-cigarettes, is not permitted in any of the rooms, including the terrace and balcony. Guests who are found smoking or with cigarette butts inside their rooms will be charged a cleaning fee of 20,000 yen and a compensation fee for room damage. Please use the designated smoking area on the hotel premises.

We do not have connecting rooms. However, we do offer accommodations with two bedrooms that accommodate up to four people, with four beds. Depending on your accommodation package, adjoining rooms may also be available.

Yes. Please send any luggage to the attention of our Butler Service below, along with the name of the person who booked the stay, the name of the recipient, and the intended date of arrival. We will hold the luggage in safekeeping until the time of arrival.

The Terrace Club Wellness Thalasso at Busena
c/o Butler Service
Kise 1750, Nago, Okinawa 905-0026
Tel：+81-980-51-1113

Yes. Reservations for lunch or dinner at Fine Dining can be made by calling ahead, or online from this website.
Online Reservations

TEL:+81-980-51-1113

Yes. Smoking is not permitted in any of our dining facilities.

Casual wear is not permitted at dinner time in the Fine Dining restaurant. Men should wear shirts and trousers that cover the knee, while women are encouraged to wear dresses and festive resort wear. Flip-flops, slippers, and similar footwear are not permitted.

With one week's advance notice, our chefs can prepare dishes without any of the eight most common food allergens (shrimp, crab, walnuts, wheat, buckwheat, eggs, milk, peanuts) as well as 20 other allergens for which labelling is not mandatory in Japan. We request those guests with food allergies to communicate their needs to us one week prior to arrival by using our Food Allergy Notification Form. Please bear in mind that we are unable to make special arrangements for allergens other than the 28 listed on the form.

Smoking is not permitted across the hotel premises, including on the terraces of our guest rooms. Those guests who smoke must use the designated area.

Yes, our gym is located within the Wellness Thalasso facility and is equipped with running machines, aerobic training cycles, and a cable machine. Indoor shoes must be worn. Swimwear is not permitted.

We do not have an indoor pool. However, the Thalasso Pool is heated to 33–36°C and can be used year-round. Registered guests may also use the indoor pool at The Busena Terrace at no additional cost.

Swimming is not allowed at Nago Bay Beach directly in front of the hotel, but guests may use the adjacent Busena Beach a short walk away.

The Busena Terrace offers a variety of seasonal activities including cruises, diving, snorkeling, stargazing, and whale watching. For more information, please visit the link below.

There is no convenience store on the hotel premises, but drinks and snacks can be purchased at the convenience store located in Banyan Village just a one-minute walk away.

There is no ATM on the hotel premises. The closest ATM is located within a convenience store about a 10-minute drive away.

Fireworks are not allowed on the beach or elsewhere on the hotel grounds.

Free Wi-Fi is available on the hotel premises. LAN cables are also available for use in our guest rooms. Please contact Butler Service should you need one.

Tattoos and other forms of body art (body paint, stickers, etc.) are not permitted in all facilities. Please cover them by wearing a rash guard or surf top when at the pool or beach, and a jacket when using the restaurant and other facilities.

This is The Terrace Hotels' web membership service. Register with My Terrace (free) to get the best rates for staying at the 5 hotels at The Terrace Hotels, and we offer services exclusively for members. In addition, our e-mail newsletter will provide you with recommended information such as discount accommodation plans and seasonal information.

New registration (free) can be made via our dedicated web page. Please agree to My Terrace's Terms of Service and register. Register here: https://www.terrace.co.jp/reserve/mypage/

Registering for My Terrace is free. However, there may be additional charges for internet connection.

You will need an email address to register. You can also use an email address (carrier email) provided by a mobile phone company, but due to security settings, we recommend registering with a non-carrier email as you may not be able to receive a "registration information email."