Property Facts and Cancellation Policy

Welcome to the Ultimate Wellness Resort.

Okinawa's vast blue sky, sparkling sea, and lush greenery give sense of place to THE TERRACE CLUB WELLNESS THALASSO AT BUSENA, a wellness destination designed for the discriminating traveler.
Our pampering hospitality, healthful cuisine, and thalassotherapies combine with the beautiful natural surroundings for a total experience that will enhance and deepen your overall wellbeing.

Outline

Hotel Name

THE TERRACE CLUB WELLNESS THALASSO AT BUSENA

Operator

The Terrace Hotels Co., Ltd.

Address

1750 Kise, Nago, Okinawa 905-0026 Japan

Tel

+81 (0)980-51-1113

Fax

+81 (0)980-51-1112

Date of Opening

1 April 2011

Site Area

Approximately 9,920 square meters

Gross Floor Area

Approximately 9,460 square meters

parking

60 parking spaces

Total No. of Rooms

68

Dining Outlets

1 restaurant and 3 bars and/or lounges

Thalasso Facilities

Thalasso Reception, Counseling Room, Thalasso Pool, Dry Sauna, Hammam, Aerosol Napping Room, 13 Treatment Rooms, Training Gym, Relaxation Rooms

Other facilities

Shop, outdoor pool

Amenities

Television, Blu-ray player, minibar, refrigerator, coffee maker, safe, air conditioning, telephone, complimentary Wi-Fi and LAN connections, hair dryer, digital health meter

Check-in / Check-out

Check-in: 2 p.m. / Check-out: 11 a.m.

Credit Cards Honored

Visa, Master Card, Diners Club International, JCB, American Express, UC Card, DC Card, Nicos, Saison, OCS, debit cards, and China UnionPay

Cancellation Policy

Please be advised that cancellation charges apply as follows:

  • Up to 20 days in advance: 5% of room charge
  • Up to 7 days in advance: 20% of room charge
  • Up to 3 days in advance: 50% of room charge
  • Same day: 100% of room charge
  • No-show: 100% of room charge

Please kindly note that cancellation policy above does not apply for certain rates or special offers on our website.
Please confirm the accommodation package details thoroughly for any such conditions prior to making your reservation.

Know Before You Go

Terms and Conditions

  • Please Conceal Your Tattoos
    At all Terrace Hotel properties, tattoos of any kind may not be shown when on hotel premises. Within the lobby, restaurants, and other public spaces, please wear attire that fully conceals them. Likewise, rash guards or other appropriate swimwear are required at our pools and on the beach.
  • "Fine Dining" Dress Code for Dinner   
    • Attire:
      For men: Shirt and pants covering the knees.
      For women: Evening dresses or similar attire.
    • Footwear:
      Please refrain from wearing sandals, slippers, or similar footwear. 
    • Please Note:
      Casual attire such as camouflage patterns, jerseys, or wearing yukatas or hot pants during the summer season is not permitted.
      If the attire is deemed too casual, we may kindly request a change of clothing. Thank you for your understanding.  
  • Only guests staying at THE TERRACE CLUB WELLNESS THALASSO AT BUSENA or the Club Villas at The Busena Terrace may use our facilities. There is a minimum age requirement of 13 to use the restaurant.
  • Children under the age of 13 are not eligible to stay.
  • Only registered guests of the hotel may use our facilities. (Some facilities are available to staying guests of Terrace group hotel)
  • Admittance to the Thalasso facilities is limited to registered guests of the four Terrace Hotels: THE TERRACE CLUB WELLNESS THALASSO AT BUSENA, The Busena Terrace, The Atta Terrace Club Towers, and The Naha Terrace.The ¥2,000 (exclusive of tax) facility charge is waived for guests of THE TERRACE CLUB WELLNESS THALASSO AT BUSENA.
  • All premises of the hotel, including guestrooms and the outdoor grounds, are strictly non-smoking.
    Smoking including use of electronic cigarette is strictly prohibited in the site. If you have been found a smoking behavior or cigarette-butts in your room, we will charge 20,000 yen as a cleaning fee and damage compensation fee. 
  • The commercial publication of photographs taken on hotel premises without prior consent is restricted by law.
  • Regarding pharmaceutical products
    Under Japanese Pharmaceutical affairs law, our hotel is not prepared to give any pharmaceutical products to guests. We do recommend you to bring your own medication with you in your travels. Please kindly understand this situation and feel free to contact our staff for any assistance with hospital and drugstore information.
  • Thank you for your understanding of, and compliance with, these operational policies.

    THE TERRACE CLUB WELLNESS THALASSO AT BUSENA is a proud member of Small Luxury Hotels of the World™ (SLH), an iconic collection of independently spirited hotels synonymous with the highest standards of luxury and well-being.
    True to the SLH mission to offer secluded, discrete options for independently minded travelers, we unite the personalized attentions of a boutique hotel with the tailored experience of a quiet wellness retreat on Nago Bay.

    スモール・ラグジュアリー・ホテルズ・オブ・ザ・ワールドのロゴ画像

    Small Luxury Hotels of the World™ (SLH) is a community of 520 independently spirited properties in more than 90 countries around the world. From cutting-edge architecture and urban hideaways to ancient castle sites, private island resorts, and historic country houses, no two stays are ever the same in this characterful collection of “intimate spaces in unusual places.”